Abdullah Kaludi

Hello @ianrlp

Can you confirm with the default date format under
WordPress -> Settings – General
Click the correct date format and hit save and then fill the form and check

Please confirm with the screenshot.

Thanks
Abdullah

Hello @druwan
Thanks for getting in touch and sorry for the trouble,

Under Integration tab, there is a link with button says view error logs, click on it to see error logs,
Make sure if you have debug mode is enabled from wp-config, while adding

// Enable WP_DEBUG mode
define( 'WP_DEBUG', true );

// Enable Debug logging to the /wp-content/debug.log file
define( 'WP_DEBUG_LOG', true );

Then only error logs will be displayed.

Please check the error and let me know, so that I can assist you in solving this issue!

Thanks
Abdullah

Hello @maple0wp,
Thanks for the update.

I’ve created a test site and would like to share the login credentials with you so you can check things on your end. The new version appears to be working perfectly during our testing.

Additionally, I need a bit more information about your server configuration. Could you please copy the System Status details from your setup and share them with me by submitting the support form

Once I have your server details, I will also share access to the test site so we can replicate the issue using your environment configuration. We’ve already developed a solution in the new version that should resolve the issue you’re facing.

Thank you, and I look forward to your response.

Abdullah

Hello @dantekavala,

Thanks for sharing your concern! We understand that using a shared API key can seem unclear at first, so we want to explain how it works and why it’s safe.

✅ Safe to Use – The shared global API key is fully safe and has passed CASA verification. We have confirmed its usage with Google, so there are no security risks to your account or website. Using this API key does not expose your personal data or credentials.

👥 User-Friendly Approach – Not every user is familiar with creating their own Google API key. Setting up a personal key can be complex for non-technical users. The shared API is provided as a convenient option to get started quickly.

📊 Quota Management – While the free version uses a shared API key, it is carefully managed to ensure reliable performance for most users. For heavy usage or guaranteed quotas, the PRO version allows each user to connect with their own API key.

🔄 Entry Recovery – Occasionally, some entries may be missed due to quota limits. We are planning to implement a cron-based system that can automatically recover missed entries based on user settings.

📚 Transparency – We aim to make the shared API setup clear in the plugin documentation to avoid confusion.

🔗 Sources / Verification:

• Google API security guidelines: https://developers.google.com/identity/protocols/oauth2
• CASA verification ensures proper handling of API credentials in shared setups.
  CASA Verification / Security Assessment: This plugin has passed CASA verification, which ensures it complies with Google’s security standards for handling API data. More details on Google’s security assessment process can be found here:
  Google Cloud Security Assessment

In summary, the plugin is 100% safe, beginner-friendly, and designed to help users start using Google Sheet integrations without technical hurdles. Users concerned about API limits or higher usage can switch to using their own API key via the PRO version.

Hello @fabioweb
Thanks for getting in touch,
Can you confirm you had entered the form fields name in sheet headers like this?
Please confirm

If entered and still not showing submissions then on Integration Tab of the Plugin you will see view debug log errors link to view, log will be recorded that why submission is not sent to google sheet, share me that error log to check and help you further

Hope this helps!

Thanks
Abdullah

@shwetaarya
Can you confirm you had added the following
Sheet Name: Copy of cf7-hire-designers- International
Sheet ID: 1dhP-yc4gwCjCDx9v9M-1pEGAG8NB3Z1Oom4Nks2Zgak
Tab Name: hire-designers-international
Tab ID: 350587872

Refer to the Screenshot for coping Sheet Details
Refer to the Screenshot for copying Field Details (make sure you entered exactly like this)

Also you can check the debug log if showing any errors then let me know to help you further.

@shwetaarya
Please share the sheet with me, you may had received an email,
Also, make sure you entered exactly like shown here, also add “date” in first and last column to record the submission date
https://ps.w.org/cf7-google-sheets-connector/assets/screenshot-3.gif?rev=3233909

If still entries are not showing, look at debug view log under Integration tab and share the current error log with latest today’s date error to understand the exact issue and help you.

Thanks
Abdullah