• This theme looks good in its screenshot and has a nice demo BUT …. sadly, the support/documentation offered is next to nothing. And not just nothing but IMHO they are breaking the law with some ‘bait and switch’ tactics. They offer a link to documentation for this free version only to switch the link to the Pro.

    After some issues finding documentation (much easier now) I have always liked this theme. It looks good and comes with a decent amount of features for a freebie.

    • This topic was modified 7 years, 5 months ago by sohoAus.
    • This topic was modified 7 years, 5 months ago by sohoAus.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Theme Author keonthemes

    (@keonthemes)

    Hello,

    Theme author have facility with a link to pro/external button in the customizer. We have included trt-customizer-pro build by @justintadlock to grab that. So it is fully legal.

    And in term of support, you can simply get the theme documentation and support forum link buttons in our theme detail page. Haven’t you checked the theme detail page yet? If you don’t, please go to below page URLs;

    Detail page:
    https://keonthemes.com/downloads/business-gravity/

    Documentation Page:
    https://keonthemes.com/doc/business-gravity/

    Support forum:
    http://keonthemes.com/forums/forum/business-gravity/

    Thanks.

    Thread Starter sohoAus

    (@sohoaus)

    Haven’t you checked the theme detail page yet?

    Yes I have and I stand by what I wrote.

    Going to your details page works fine – no problems there.

    But… the Documentation Page link is misleading. It points to /business-gravity/ but the page ends up at /business-gravity-pro/ … take a look yourself.

    Question: is there a Business Gravity documentation page?

    For if you haven’t got a dedicated doc page for Business Gravity (free) then the theme is rather useless. I need a doc for the free version because I like to work on themes myself and not need to use Support Forums.

    The only reason why I’m being a bit harsh is that I want this to work as it so easily can be a great theme.

    Theme Author keonthemes

    (@keonthemes)

    Hello,

    Yes, Business Gravity has separate documentation, but unfortunately the button link was redirected to Business Gravity Pro’s documentation page. Now, we have fixed the link. Thank you for your information.

    Regards.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘A Good, Solid Theme’ is closed to new replies.