Xiaomi

  • Resolved dmitrydzh

    (@dmitrydzh)


    5 years, 1 month ago

    Hello! Can you tell me what the problem is? On the regular browsers of Xiaomi phones, when you enter the basket, it turns out to be empty. I checked on Iphone, Huawei – everything is ok. But in Russia, Xiaomi has 12% of the market. Can you please tell me the solution. I didn’t check on others.

    I checked the problem personally on my phone and through Yandex Webvisor

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Missy a11n

    (@m155y5)

    Automattic Happiness Engineer

    5 years, 1 month ago

    Hi @dmitrydzh –

    Typically we see this happen when your site is using a caching plugin. Please ensure you have excluded the following pages from the cache:

    – Cart
    – My Account
    – Checkout

    These pages need to stay dynamic because they display information specific to the current customer.

    You can learn more about configuring caching plugins in our documentation here.

    • This reply was modified 5 years, 1 month ago by Missy a11n.
    Plugin Support abwaita a11n

    (@abwaita)

    5 years ago

    Hi @dmitrydzh,

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, the above info was useful and you were able to find a solution to your problem!

    If you have further questions, please feel free to open a new topic.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

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