Wrong transaction value

  • Resolved turnkeymaker

    (@turnkeymaker)


    8 months, 2 weeks ago

    I’m using Woocommerce and your plugin has been installed to help with sending data to GA4. When transactions come in, the plugin seems to be missing the “.” (DOT) in the transaction value. Example someone spends £210 it gets recorded on Google analytics as £21000

    I have a purchase tag setup on GTM that fires when it receives a purchase event

    • This topic was modified 8 months, 2 weeks ago by turnkeymaker.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    8 months, 2 weeks ago

    Thanks for reaching out @turnkeymaker. We do have a fix out for this and we expect this to be addressed with the next plugin release, Site Kit 1.158.0, scheduled for next week. You’ll find more on this below:
    https://github.com/google/site-kit-wp/issues/10974

    In the meantime, you can continue to use the tags via GTM or the Google for WooCommerce plugin if you wish. I’m happy to let you know once the fix is out if you wish.

    Plugin Support James Osborne

    (@jamesosborne)

    8 months, 1 week ago

    Just to let you know that the latest version of Site Kit has been released, with a fix for this issue. Can you update and confirm all works as expected?

    Plugin Support James Osborne

    (@jamesosborne)

    8 months ago

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 3 replies - 1 through 3 (of 3 total)

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