• Resolved lenlit

    (@lenlit)


    Hi, I have set up buy x get y where you must buy 2 products from a category, then you get a free specific product

    It works, it adds the product when you add 2 products from the category but when you click on the basket it shows the quantity as 2 free gifts instead of one and when you click on checkout it changes to 3 and every time you refresh the page it increases the quantity. Another problem is that when you remove one of the qualifying products, the free gift still stays in the cart

    The page I need help with: [log in to see the link]

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  • Plugin Support mialewp

    (@mialewp)

    Hi @lenlit,

    Thanks for contacting us.

    It seems there is a conflict on your site. Could you please reach out to the technical support team via https://yaycommerce.com/support/? Then our dev can help you check and fix it.

    Please choose a live chat section for prompt support.

    Looking forward to hearing back from you.

    Best regards,

    Mia

Viewing 1 replies (of 1 total)

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