Hey @drirene
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your frustrating experience with WPForms during the initial set up of your form, and I understand how disappointing it can be when something doesn’t work as expected.
I’ve reviewed the conversation with our support team, and it seems we reached out to ask for details about what wasn’t working, but it looks like you didn’t have a chance to share this. We completely understand that troubleshooting can sometimes feel like an added frustration and I’m sorry that our team did not get a chance to help.
Our team is here to help and would love the opportunity to assist with the initial setup if you’re willing to give it another try. If you’re open to it, we’d appreciate it if you could share more about the specific challenges you faced so we can better assist you and continue improving the product for all our users.
We hope you’ll consider reconnecting with us by responding to the follow-up we sent from our mailbox. Please know we’re committed to making things right and ensuring the plugin delivers the beginner-friendly experience it promises.
Thank you again for your feedback, and we wish you all the best.
