WordPress appearance issues

  • apocann

    (@apocann)


    8 months, 3 weeks ago

    Hi,

    The hosting I didn’t pay for a long time ago was deleted and I wanted to buy it again, I bought a hosting package from the beginning and the hosting company uploaded the backup of the site to that package, there is no problem so far, but when I want to enter my site, I can’t enter when I want to enter my site, I get a 404 error, I can’t enter the admin panel, I try them from the workplace office, I constantly get errors and I see the design of another site when I enter the site, when I go to my own home and want to enter the site again, there is no problem, I enter the panel, the site looks fine, the hosting company says that there is no problem, I wonder what I need to do, can you help me?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator threadi

    (@threadi)

    8 months, 3 weeks ago

    The SSL certificate for your domain does not appear to be valid. To clarify this, you should contact the support of your hoster, who will provide you with this SSL certificate.

    Thread Starter apocann

    (@apocann)

    8 months, 3 weeks ago

    Hi, @threadi

    SSL Installation was done, I think it has nothing to do with it

    Moderator threadi

    (@threadi)

    8 months, 3 weeks ago

    Now I can at least access your website. I’m not sure what the problem is exactly. The website seems to be working normally. I can access the homepage and subpages without any problems.

    Are you referring to accessing the WordPress backend at /wp-admin/? When I first accessed it, I noticed that there is anti-spam protection in place. This is provided by the Litespeed tool installed on the server side. There is a setting there that activates this protection via reCaptcha.

    My guess would be that your internet access is not authorized to access it. Litespeed thinks you are a bot.

    To fix this, you need to disable this setting in Litespeed. Only your host’s support team can tell you if and how this can be done. It is not something in WordPress itself and cannot be influenced through it.

Viewing 3 replies - 1 through 3 (of 3 total)

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