Hello, I’m sorry to hear you’re having trouble with the plugin. I’ve investigated the issue you’re having, but I was unable to replicate the issue. I suggest you try resetting the plugin. You can find the ‘Reset’ option before ‘Deactivate’ in the White Label CMS section on the plugins page. Additionally, it’s a good idea to clear your cache if you have that feature active, as it might resolve the issue.
Thanks for your reply, Jhay. I didn’t develop the site so I am not sure what configurations are in place so I’m hesitant to reset it. I did try the caches though.
Hello @localprosper
Thanks for getting back to me. Unfortunately, it appears that the developer has restricted access to the WLCMS settings page. To regain control, you’ll need to reset it.
