• Resolved Cooper Dalrymple

    (@ogrecooper)


    When using the setup wizard with the SendGrid API, the API key is saved incorrectly (likely some form of base64 encoding without decoding) and causing errors when attempting to send a test email. This has been tested on multiple domains and was starting to be reported after the recent release of version 2.8.3. Setting the API key within the settings page does not have this issue and test emails are successfully delivered.

    Example API Key Manipulation:

    Before Save: SG.B11l#########################################################_lCnU
    After Save: U0cuQjE################################################################################sQ25V

    Test Email Error Message:

    Code: 401, Message: Unauthorized, Body: {"errors":[{"message":"The provided authorization grant is invalid, expired, or revoked","field":null,"help":null}]}

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi @ogrecooper,

    I hope you are doing good.

    Thank you for contacting us regarding the issue you are facing. Our technical team is looking into this matter and will get back to you soon with a solution.

    Thank you for your patience and understandings.

    Thanks and regards,
    Support Team – WPExperts 

    Hi @ogrecooper,

    I am pleased to inform you that the issue has been fixed. Please update the plugin to the latest version 2.8.4. Let us know if everything is now working as expected on your end.

    Thank you for your patience and understanding.

    Thanks and regards,
    Support Team – WPExperts  

Viewing 2 replies - 1 through 2 (of 2 total)

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