Hello @dragon013,
We would like to check your logs. Please tell us the name of your site or its Service #. You can find the Service # here: your CleanTalk dashboard https://cleantalk.org/my/?cp_mode=antispam → the “Settings” button under your site name.
Hello,
sure: Service #2068055
You will find some entries with Mastodon blocked, I put these on the whitelist after first block and they did not appear after that again. But that’s laborious since there are quite a bunch of different servers running Mastodon so I wanted to solve this with whitelisting the useragent.
Scanning through my server’s logfiles shows that not all request from mastodons bot are blocked, probably depending on ipaddress. This is why I whitelist blocked ips but as said: there are so many and an universal whitelisting would be helpful.
I hope, this helps.
Thank you.
As I can see from your logs, the IP addresses of this service were blocked because you added their network to your personal blacklists. Your logs are here: https://cleantalk.org/my/show_sfw?ip=188.34.0.0/16
In the personal lists change log I see that you have added the 188.34.0.0/16 subnet to the blacklist. So our plugin blocked this service because you added the subnet to the blacklist. Since you added the IP separately to the whitelist, there will be no blocking. But I recommend that you check the networks that you blocked, since they may contain other IPs from the Mastodon service.
Did it help you?
If you have any further questions, please contact us via private ticket:
https://cleantalk.org/my/support/open
Since further discussion may concern our service, and the WordPress.org support forum is only for plugins, not the service.
The different mastodon servers are in various networks which I do not know exactly. The blocking of whole networks has a different reason (massive attack of crawlers). And I do not know all these ip addresses of all mastodon servers. With that I will block them until I manually add them to the whitelist which is not really a good solution since I would have to do this on a daily basis.
So for my understanding, there is no option to whitelist via a self defined useragent ?
I will open a ticket for a request to add Mastodon as a user agent to choose.
Hello @dragon013
We’ve received your ticket #49645 and will continue the conversation there. Once we reach a solution, we’ll share it here in this thread as well.
Hello,
We have added Mastodon to our global whitelists. So I’m going to mark this topic as “resolved”.If you have any further questions, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open.
You’re welcome!
If you have a moment, could you please leave us some feedback? We would be very grateful: https://wordpress.org/support/plugin/cleantalk-spam-protect/reviews/
Kind regards.
