When it’s working it’s great

  • droixstore

    (@droixstore)


    3 years, 5 months ago

    When it’s working it’s a great plugin, however once something gets wrong then good luck getting support from their team.
    For some reason CTX Feed started adding all languages into a feed, thus Google Merchant had invalidated the feed and now showing the warning that these has to be fixed by time frame provided or account will be blocked.
    I have contacted their support 5 days ago since then got useless reply and looks like person replied didn’t even read our query. I have emailed again explaining all step by step and now for 2 days again no reply.
    Update: CTX Feed have contacted us providing some more advices with an apology for the long reply. Testing it now 🙂

    • This topic was modified 3 years, 5 months ago by droixstore.
    • This topic was modified 3 years, 5 months ago by droixstore. Reason: CTX Feed contacted

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