Version 3.2.0 is making wordpress admin very slow - [UPS Shipping and UPS Access Point™: Official Plugin] Review | WordPress.org

stieranka
(@stieranka)

3 years, 7 months ago
Version 3.2.0 is making wordpress admin very slow. Switching between menu items takes 30 seconds with the plugin, 5 seconds with the plugin off. Until they fix it, it’s unusable.
- This topic was modified 3 years, 7 months ago by stieranka.

Viewing 2 replies - 1 through 2 (of 2 total)

Plugin Author UPS
(@officialups)

3 years, 7 months ago

Hello @stieranka ,

thank you for your message.

Would you mind opening up a ticket with us on https://ecommerce.help/service/shipping/ups-plugins/#ticket and provide more details about your setup. We’ve been not seeing this performance issues on our setups and tests.

I’m looking forward to your ticket.

Plugin Author UPS
(@officialups)

3 years, 6 months ago

Hello @stieranka ,

we did not receive any ticket from you but would still like to understand why the plugin is making especially your instance slow and turn the bad review into a positive one.

Please open up a ticket by writing an email to upsplugins@ecommerce.help

I’m looking forward to your response.

Best regards
Ruben Miller

Viewing 2 replies - 1 through 2 (of 2 total)

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Last reply from: UPS
Last activity: 3 years, 6 months ago