Brainstorm Force Astra

  • Barry Mey

    (@barrett1308)


    1 year, 1 month ago

    I am pleased to advise our community that Brainstorm Force take our queries seriously! Naveen and their Customer Care team have held my hand in assisting the resolution of this bug. They have released a fix, and all is well. Well done, and I’m proud to be a used of Astra!

    See original query below.

    I use LearnDash LMS. When updating to 4.9.0 there is an issue with the typography in Quiz not showing answer selection. I needed to restore a backup of the old version to resolve the bug. There is no “contact us” field on the Astra website, so please excuse me from notifying the developer on this forum.

    • This topic was modified 1 year, 1 month ago by Yui.
    • This topic was modified 1 year ago by Barry Mey.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Aradhy Singh

    (@bsfaradhy)

    1 year, 1 month ago

    Hi @barrett1308,

    Thank you for sharing your experience, and we truly appreciate your patience. We see that you’ve already opened a ticket on our support portal, and our team has provided a solution for this issue.

    Could you please check and confirm if the fix works for you? We want to ensure everything is running smoothly on your end. If there’s anything else we can assist with, feel free to reach out.

    Looking forward to your response!

    Kind regards,
    Aradhy 😊

    Aradhy Singh

    (@bsfaradhy)

    1 year, 1 month ago

    Hi @barrett1308,

    I just wanted to follow up and see if you had a chance to test the solution we provided. Please let us know if it worked for you or if you need any further assistance.

    We’d love to ensure everything is running smoothly on your end. Looking forward to your update!

    Kind regards,
    Aradhy 😊

    derrickmarr

    (@derrickmarr)

    1 year ago

    Hi there Aradhy

    I am using learndash aswell and having the same issue with the latest versions. I believe I am chatting to you and Naveen about this.

    There has been an updates to most things and I have updated them but the issue is still there with the text font colour using the primary background. Again this might be a learndash issue to correct. Below are the latest versions I have installed:

    WordPress 6.8
    Astra Theme 4.10.0
    Astra Pro plug in 4.10.0
    LearnDash LMS 4.21.2

    Aradhy Singh

    (@bsfaradhy)

    1 year ago

    Hello @derrickmarr,

    Apologies for the inconvenience. Since this is the reviews section, I would request you to post this on the Support Thread forum. However, since you have already raised a support ticket, it would be best to continue the discussion there itself. Also, we respond faster there.

    Kind regards,
    Aradhy 😊

Viewing 4 replies - 1 through 4 (of 4 total)

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