Venmo transaction charges?

  • Resolved ltrost

    (@ltrost0910gmail)


    2 years, 8 months ago

    Please help me understand the PayPal transaction charges when using Venmo, both from the woocommerce store side and the customer side. Will the store be charged the same fees as that of regular PayPal? And on the Venmo ‘customer experience’ video example, it seems to indicate that an additional 2% will be charged to the customer upfront (on top of the product cost)?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter ltrost

    (@ltrost0910gmail)

    2 years, 8 months ago

    Adding link to demo of Venmo buyer experience video: https://www.paypalobjects.com/venmo-assets/venmo-pp-sandbox-demo.MP4

    Plugin Support Syde Joost

    (@joostvandevijver)

    2 years, 8 months ago

    Hello @ltrost0910gmail

    Thank you for reaching out to us, we are here to help.

    You have reached out to the plugin support team and when it comes to the Alternative Payment Methods, this is not handled by the plugin, only triggered by it. The function of these Alternative Payment Methods is handled by PayPal on their server; the outcome is sent to our plugin and displayed by it.

    In order to get an answer to these questions, you will need to get in touch with PayPal Merchant Support. This team should be able to get you the answers you are looking for.

    Sorry that we could not provide you with the answers you are looking for.

    Kind regards,
    Joost

    Thread Starter ltrost

    (@ltrost0910gmail)

    2 years, 8 months ago

    Thank you, I’ll check with them.

Viewing 3 replies - 1 through 3 (of 3 total)

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