Variation issues
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Good morning,
Super plugin thanks!
I uploaded a csv with 38 items and 199 variations to Facebook.
Only shows 36 items (the 2 difference is an error in my sheet)
It seems to show only certain variation elements.
Look forward to hearing back from you.
Thanks Danny
The page I need help with: [log in to see the link]
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Hi Ohidul,
Thanks. Tried this but still the same. Any ideas?
Thanks Danny
Hi @cypmark
Please go to CTX Feed > Status, click on the Copy Status button at the bottom of the page and paste the status here.
Thanks
WooCommerce Version: 5.6.0 - You are using the latest version of WooCommerce. Product Types: ☞ Simple Product [simple] ☞ Grouped Product [grouped] ☞ External/Affiliate Product [external] ☞ Variable Product [variable] Total Products: WP Query: 40 WC Product Query: 40 Both Query: 40 Product Total by Types. ☞ Simple Product: 2 ☞ Variable Product: 38 ☞ Product Variations: 205 Product Per Batch: 200 Product Query Type: Both Default Customer Location: Default Customer Location Geolocate Store Address CY Multi Language Site: No Multi Currency Site: No WP DEBUG Status: WP_DEBUG is false. If you having any issue with the plugin then set WP_DEBUG to true so that you can find the issue from logs. You can learn more about debugging in WordPress from here. WP CRON: Ok Upload Directory: Ok - Writable. Cache Plugin Installed: WP Fastest Cache plugin is installed on your site. Please make sure that feed file URL or directory is excluded from caching. If not excluded, your feed file may not be updated instantly after feed update. Please read this doc about: How to exclude feed file URL or Directory from caching? WordPress Multi Site: No Home Url: https://www.crystalshairextensions.com Site Url: https://www.crystalshairextensions.com Version: 5.6.0 Log Directory: /home/256296.cloudwaysapps.com/puatzxyacq/public_html/wp-content/uploads/wc-logs/ Log Directory Writable: Yes WP Version: 5.8 WP Multisite: No WP Memory Limit: 256 MB WP Debug Mode: No WP Cron: Yes Language: en_US Server Info: Apache/2.4.25 (Debian) Php Version: 7.3.29-1+0~20210701.86+debian9~1.gbp7ad6eb Php Post Max Size: 256 MB Php Max Execution Time: 14400 Php Max Input Vars: 2.44 KB Curl Version: 7.52.1, OpenSSL/1.0.2u Suhosin Installed: No Max Upload Size: 256 MB Mysql Version: 5.6.51 Mysql Version String: 5.6.51-log Default Timezone: UTC Fsockopen Or Curl Enabled: Yes Soapclient Enabled: Yes Domdocument Enabled: Yes Gzip Enabled: Yes Mbstring Enabled: Yes Remote Post Successful: Yes Remote Post Response: 200 Remote Get Successful: Yes Remote Get Response: 200 Divi Child: 2.7.3.1512981410 (Latest:0) ManageWP - Worker (GoDaddy): 4.9.9 iThemes Security (iThemes): 8.0.2 Child Theme Configurator (Lilaea Media): 2.5.8 Code Snippets (Code Snippets Pro): 2.14.1 GDPR Cookie Consent (WebToffee): 2.0.5 Easy Auto SKU Generator for WooCommerce (Dan Zakirov): 1.0.5 One Click Accessibility (One Click Accessibility): 2.0.3 Really Simple SSL (Really Simple Plugins): 5.0.9 Optimize Database after Deleting Revisions (CAGE Web Design | Rolf van Gelder, Eindhoven, The Netherlands): 5.0.9 Advanced Editor Tools (previously TinyMCE Advanced) (Automattic): 5.6.0 UpdraftPlus - Backup/Restore (UpdraftPlus.Com, DavidAnderson): 1.16.60 YellowPencil Pro (WaspThemes): 7.5.1 CTX Feed (WebAppick): 4.4.20 Multi Currency for WooCommerce (VillaTheme): 2.1.7 WooCommerce PayPal Checkout Gateway (WooCommerce): 2.1.2 WooCommerce PayPal Payments (WooCommerce): 1.5.1 WooCommerce (Automattic): 5.6.0 Wordfence Security (Wordfence): 7.5.5 Yoast SEO (Team Yoast): 17.0 WP Fastest Cache (Emre Vona): 0.9.3 WP Mail SMTP (WPForms): 3.0.3 Feed Files https://www.crystalshairextensions.com/wp-content/uploads/woo-feed/facebook/csv/facebookandinstagram.csv Fatal Errors No Logs Found.I also looked thro the docs and excluded the Fastest Cache plugin.
Unfortunately didn’t fix it.
Thanks Danny
@cypmark We got the issue and working on it.
Thanks a lot!
Good afternoon. Any ideas for me yet?
Please update the plugin to its latest version,
Regenerate the feed,
Fetch the feed file from the Facebook catalog,If the above solution does not work then let me know.
Hello @cypmark
Since we did not hear back from you, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
The topic ‘Variation issues’ is closed to new replies.