User Register Notification Causes Session Issues

  • Resolved mundmbo

    (@mundmbo)


    3 months, 2 weeks ago

    We use the civicrm plugin for our event registrations. When anonymous user fill pit the registration form and want to click the final register button in the background the user signup is also performed simultaneously. Nevertheless, the event booking confirmation page afterwards is not loading, because the session of the user expired. The user will receive HTTP 500.

    After deactivating the custom user register email the this does not happen anymore and booking confirmation page is loading smoothly.

    Also, when activating the cron background settings of the plugin, everything is fine again.

    Nevertheless, we would like to send out the user registration email immediately and do not want to wait for the next cron interval. Can anyone help on this issue?

    For reference: I already posted this issue in the civicrm stackexchange: https://civicrm.stackexchange.com/questions/50036/event-signup-fails-for-anonymous-user-with-simultaneous-wp-account-creation. But it turned out it is not a pure civicrm issue… Nevermind, maybe there are further relevant details.

    • This topic was modified 3 months, 2 weeks ago by mundmbo.
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  • Plugin Author Kuba Mikita

    (@kubitomakita)

    1 month, 3 weeks ago

    Hey, thanks for reaching out!

    Probably there are indeed some conflicts between the plugins and this is exactly the reason why we introduced the background processing. We’re always advising using it and using server scheduler to avoid any longer delays.

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