User Limitation: Not Work

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Jasmine

    (@hyenokian)

    4 months, 2 weeks ago

    Dear @sibermedya ,

    Thank you for the topic and for the details.

    Could you please share the following with us so we can check this properly:

    • Poll Maker plugin version,
    • WordPress version,
    • PHP version,
    • A screenshot from the Limitation tab of this poll.

    Also, if you are using any cache plugin, please clear the cache and test again.

    Looking forward to hearing from you.

    Thanks!

    Thread Starter sibermedya

    (@sibermedya)

    4 months, 2 weeks ago

    Poll Maker plugin version: v6.1.6

    Wp ver: 6.9

    Php ver : 8.3.20 

    tested: User ID, tested: Cookies

    Thread Starter sibermedya

    (@sibermedya)

    4 months, 2 weeks ago

    screenshot : https://www.paramedya.com/wp-content/uploads/2025/12/2025-12-17_112157-scaled.jpg

    Thread Starter sibermedya

    (@sibermedya)

    4 months, 2 weeks ago

    User Limitation work logged wp user but not work other not logged visitors

    Plugin Support Jasmine

    (@hyenokian)

    4 months, 1 week ago

    Dear @sibermedya ,

    Thank you for the information.

    You have selected Detect users by User ID. This option works only for logged-in users, and this is also mentioned in the tooltip.
    See the screenshot here:

    View post on imgur.com

    If your poll is intended for guest users, we recommend using the Cookie and IP option. This is the most suitable option for guests. Please note, however, that it is not fully strict, since a guest user can vote again if they clear cookies or change their location, Wi-Fi, or internet provider.

    Please try this option and let us know the result.

    If you have any other questions, feel free to open another topic.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    3 months, 3 weeks ago

    Dear @sibermedya ,

    We’re closing this ticket for now as we last heard from you 3 weeks ago.
    If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.

    For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

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