User Account Auto-delete

  • Resolved rippleffect

    (@rippleffect)


    4 years, 7 months ago

    Is there a way stop Ultimate Member from Auto-deleting users accounts after a year of no activity?
    I have subscribers that go over a year with no activity because of specific plans they pick. I’m now running into problems because Ultimate Member has deleted 4 of my subscribers.
    If there isn’t a way to stop this, could this be implemented based on user roles along with a selection for how long to keep an account active?

    Thanks for your time.

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  • missveronica

    (@missveronicatv)

    4 years, 7 months ago

    @rippleffect

    User deletion due to inactivity is a function of the Woocommerce plugin.

    WP Admin -> Woocommerce -> Settings -> Account and privacy -> Personal data retention -> Retain inactive accounts

    Choose how long to retain personal data when it’s no longer needed for processing.
    Leave the following options blank to retain this data indefinitely.

    Plugin Contributor Champ Camba

    (@champsupertramp)

    4 years, 7 months ago

    Hi @rippleffect,

    Please feel free to re-open this thread by changing the Topic Status to ‘Not Resolved’ if any other questions come up and we’d be happy to help. 🙂

    Regards,

Viewing 2 replies - 1 through 2 (of 2 total)

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