• Resolved knugent

    (@knugent)


    Clearly the page exists and somehow it keeps failing on anything that isn’t the home page. Seemed to work ok on the home page and not it just keeps saying no other URLs exist and that “something went wrong”.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Bonjour, J’ai le même problème sur mon site Reunisel.com La page d’accueil est bien optimisée mais aucune autre page. Le message reçu est l’URL n’existe pas et quelque chose s’est mal passé (mais quoi??). J’ai la version gratuite. Merci pour une réponse

    Plugin Support Mane Grigoryan

    (@manegr)

    Hi dear @knugent ,
    We apologize for the wait. We are extremely sorry to hear about you issue and would be very glad to assist you, however to proceed we will need Booster to be enabled on your website and the website connected to 10Web Dashboard – it can be done in Test Mode. When the Test Mode is enabled, your live website will return to its original state, deactivating any optimization done by the booster and reversing any issues caused by the 10Web Booster.

    To enable the test mode:

    1. Log in to your 10Web account
    2. Click on the website where you want to enable the test mode
    3. To the left of the dashboard under Website Booster click on Frontend > Settings tab
    4. In the Test Mode section, click the toggle
    5. Click on Enable to activate

    Once done, please kindly let us know so our team could troubleshoot your problem ASAP,

    Will be looking forward to hearing back from you!
    Regards, Mane

    Plugin Support Mane Grigoryan

    (@manegr)

    Hi dear @lilimac ,
    Thank you for contacting us. We are sorry for the caused inconvenience.

    I tried to optimize the page https://www.reunisel.com/edito/ and faced no issues. May I please kindly ask to send us the exact page link you are facing issues with?

    We would be happy to assist you.
    Regards, Mane

Viewing 3 replies - 1 through 3 (of 3 total)

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