‘Uploaded to’ issues

  • Resolved Barry Brunning

    (@datastream)


    4 years, 8 months ago

    Hi Wicked Folders Pro,

    This is what I’m seeing in a folder of the Media Library The issues are:

    1. Why when the image is part of a product, either as the product image or in the gallery, does the image appear as unattached? As is the case with the unattached images in the screenshot.
    2. After clicking ‘Attach’ the columns in the displayed table are not sortable and not in order by image title.
    3. Even with less than 50 entries currently the table takes too long to display, suggesting that with a thousand or several thousand entries this will be a problem.

    Of course ideally the images should show as attached as indeed they are.

    Thank you,
    Barry Brunning

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author wickedplugins

    (@wickedplugins)

    4 years, 8 months ago

    Hi Barry (@datastream),

    The “attach” functionality is something that’s built into WordPress and unrelated to the plugin. I’m afraid I don’t know the answer your first question as I’m not too familiar with how the attach functionality works.

    Regarding your second question, I’m not quite sure why it would behave that way and that’s not how it behaves for me (it keeps me sorted by the column I had previously sorted by and the columns are still sortable). There’s nothing I’m aware of in our plugin that would alter that behavior but you could always try temporarily deactivating the plugin to see if the issue goes away. Let me know if it does but, if not, I would try deactivating other plugins to see if you can get the behavior to change in order to narrow down which plugin might be causing the issue.

    As for the last question, try turning off dynamic folders to see if that changes anything. The regular folders shouldn’t impact the performance but, depending on the circumstances, the dynamic folders could be slowing things down. If that doesn’t make a difference, I’d try the same steps outlined above to narrow down which plugin might be causing the slowdown.

    I hope this helps. Let me know what you find out.

    Thread Starter Barry Brunning

    (@datastream)

    4 years, 8 months ago

    Hi Support,

    Sorry, my confusion. I was associating ‘Uploaded to’ with Wicked Folders, with the column ‘Media Folders’ in my mind. Definitely not your issue.

    Maybe it’s because we advise uploading to the Media Library then choosing for the product from there. We’ll try uploading to the product directly and see if that helps with the ‘Uploaded to’ column.

    Thank you,
    Barry

Viewing 2 replies - 1 through 2 (of 2 total)

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