• Resolved 42connect

    (@42connect)


    Hello! I am having issue with a custom field upload on my form. When we upload the image on the form, it give the checkmark confirmation, but once the form is submitted it says that the file isnt there and that it required. I want it to be required but the image was already uploaded. It seems to strip the image on submit and claim one was never uploaded. How can we solve this? Thanks!

    The page I need help with: [log in to see the link]

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  • Plugin Author Jawada

    (@jawada)

    Hello @42connect ,

    Thank you for reaching out. Regarding this issue, we have already responded to you through your original ticket since you are a premium user. I will mark this thread as resolved so we can continue communication via your main support request.

    Best regards,

    Thread Starter 42connect

    (@42connect)

    Hello Jawad! Just checking in on this item. The pro version’s support will not allow me to upload any images and I just want to make sure you’ve been receiving my responses. Thanks!

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