• Resolved Jay Syder

    (@jay-s)


    I can’t setup stripe without looking at other site settings now. The new prompt doesn’t see stripe account because I am Develoer and not admin this role should be all that is needed for setting up stripe. When you click manual it asks for Live publishable key, Live secret key & Webhook secret . But to get Webhook secret you need the webhook url which is no longer provided in new interface. So I have to find another site that hasn’t updated to see what endpoint url is used.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Joash (a11n)

    (@joashrajin)

    Hi @jay-s 👋

    Just to confirm, are you referring to your Role (Admin/Shop Manager/etc.) on WordPress not allowing you to access certain information?

    Or are you referring to not being able to access certain information on Stripe.com? This we cannot control though, since Stripe handles that.

    Please let us know 👍

    Thread Starter Jay Syder

    (@jay-s)

    Referring to being marked as Developer on Stripe. Which is the role on Stripe used for Developers to connect Stripe with websites often. I am Admin on WordPress. The new onboarding and settings is super simplified one option is to automatically connect which if I click that process it doesn’t see the account I am Developer of only ones I am admin of. So then I click the button for manual connect it provides 3 fields I think they were API Key, API secret and webhook secret. Only problem is to create a webhook you need the webhook url for your store. In the past this was displayed in full settings but now it has been simplified it is no longer displayed. For myself luckily I was able to search throguh old sites to find this. And others could google to find out. But thought I would let you know this is actually now harder to setup Stripe than it was in the past.

    Plugin Support Joash (a11n)

    (@joashrajin)

    Thanks for the detailed explanation @jay-s 😀

    I will share your feedback with our developers to see if this is something that can be addressed in a future update. We appreciate you flagging this with us.

    If you have any other questions, please feel free to let us know.

    Plugin Support Joash (a11n)

    (@joashrajin)

    Hi @jay-s 👋

    Just a quick update on the matter that you have reported to us. I can confirm that we’ve created this PR to resolve the issue.

    We’re planning to release it in the next release to Stripe.

    I will mark this topic as resolved, but please feel free to create a new one if you have any other questions 👍

Viewing 4 replies - 1 through 4 (of 4 total)

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