@yesyakushima Can you please how you added the map? Are you using any plugin? And did you insert the map in an Advanced text widget? And also, kindly let us know your WordPress version number.
Thanks
Dear OptimizerWP,
When updating to optimizer 0.7.4 from 0.7.1 the website menu shows only the main categories and none of the sub-categories. There are a whole host of other issues that arise when I update. Due to the issues caused by the update, I am forced to restore the website back to 0.7.1 via file and database back-up. I have used optimizer since 2017 and updated the theme on several occasions without issue.
Maps are not inserted into an Advanced text widget. I use WP Google Maps.
I am using wordpress 5.5.1
I hope for some form of resolution as I fear that not being unable to update will eventually cause more complicated issues.
@yesyakushima
Can you please update the theme again and list down all the issues after the update so we can examine the site and provide fixes.
Thanks
Dear OptimizerWP,
When updating to optimizer 0.7.4 from 0.7.1 the website menu shows only the main categories and none of the drop down sub-categories. All of the WP Google maps are replaced with the following JQUERY MUST BE INSTALLED.
I have once again restored the website back to 0.7.1 via file and database back-up.
Maps are not inserted into an Advanced text widget.
I am using wordpress 5.5.1
I hope for some form of resolution as I fear that not being unable to update will eventually cause more complicated issues.
Thanks in advance for your assistance in moving forward with this issue.
Dear OptimizerWP,
I have waited over two weeks for a reply to this issue. I fully understand that I am using the free version of this theme and should expect to receive a minimal service, but after one month this issue remains unresolved.
When updating to optimizer 0.7.4 from 0.7.1 the website menu shows only the main categories and none of the drop down sub-categories. All of the WP Google maps are replaced with the following JQUERY MUST BE INSTALLED.
I have once again restored the website back to 0.7.1 via file and database back-up.
Maps are not inserted into an Advanced text widget.
I am using wordpress 5.5.1
I hope for some form of resolution as I fear that not being unable to update will eventually cause more complicated issues.
Thanks in advance for your assistance in moving forward with this issue.
@yesyakushima Can you kindly send this message through https://optimizerwp.com/contact so we can take this conversion to email. We might need access to your backend as well to examine the issue.
Thanks
