Update failed

  • Resolved bigfishtools

    (@bigfishtools)


    7 months, 2 weeks ago

    Update failed: The update cannot be installed because some files could not be copied. This is usually due to inconsistent file permissions.

    Any ideas?

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  • Plugin Support epsupport

    (@epsupport)

    7 months, 2 weeks ago

    Thanks for reaching out to us.

    This issue is often caused by incorrect file or folder permissions on your server. Please ensure that:

    • Files are set to 644
    • Folders are set to 755

    If you are unsure how to change these, please contact your hosting service provider. Once updated, try running the update again.

Viewing 1 replies (of 1 total)

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