Unsubscribed user…

  • Resolved melprok

    (@melprok)


    7 years, 11 months ago

    Hi, Question, I’m testing the plugin. I subscribe me. Then, I unsubscribed me.
    I see in mailchimp list the user as, Unsubscribed.

    If I try to subscribe me again, I see this message in the popup:
    “This email address has already subscribed”

    You know why this happen? If I right now I appear in mailchimp as Unsubscribed.
    Thanks,
    Jose

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    7 years, 11 months ago

    Hello @melprok

    Hope all is well!

    I’m afraid this is MailChimp restriction. If someone unsubscribes it is impossible to resubscribe this person via a third party. MailChimp requires that the person in question resubscribes via Mailchimps own form. Or you can send a subscription confirmation mail through Mailchimps own Manage Subscriber page.

    A partial workaround is to delete a subscriber instead of unsubscribing from the MailChimp list.

    Hope this helps!

    Cheers,
    Nastia

Viewing 1 replies (of 1 total)

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