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  • Resolved userweb

    (@userweb)


    11 months ago

    Hello, I closed my site where the “Wp Smushit” plugin was installed, I don’t remember if this plugin required an email account registration to work, I would like to delete it, how can I do it? Thanks in advance.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    11 months ago

    Hi @userweb,

    The free version of the plugin doesn’t require any registration. It works out of the box once you install and activate it.

    If you want to remove the plugin data, you’ll have to ensure the following setting under Smush > Settings > Data & Settings, was enabled while the plugin was active, and it should have removed all the data on uninstall:
    https://wpmudev.com/docs/wpmu-dev-plugins/smush/#uninstallation

    You can re-install and remove it via the above method if needed.

    Regards,

    Nithin

    Thread Starter userweb

    (@userweb)

    10 months, 4 weeks ago

    Thanks for the help, the plugin was installed on sites that I closed, I did not delete the data through the settings as you described, are these data saved only on my site or also on your servers for example?

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    10 months, 4 weeks ago

    Hi @userweb

    We don’t store any data on our servers unless you choose to contribute to plugin improvement. Any data collected will be anonymous. If you do not consent to contribute, there is nothing to be deleted.

    Best Regards,
    Amin

    Thread Starter userweb

    (@userweb)

    10 months, 4 weeks ago

    Ok everything clear thanks

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    10 months, 2 weeks ago

    Hi @userweb,

    Since we haven’t heard from you for a while. I’ll mark this thread as resolved for now. Please feel free to re-open this thread if you need any further assistance.

    Best Regards,

    Nithin

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