Plugin Author
nK
(@nko)
Hi.
I’m sorry to hear about the issues you’re experiencing with your portfolio posts. I want to assure you that our plugin never removes content on its own – all portfolio items are stored as standard WordPress custom post types in your database.
Since you mention the plugin worked flawlessly for several years before this issue occurred, it’s likely that a recent change in your WordPress environment (like a theme update, new plugin installation, or WordPress core update) might be causing a conflict.
Could you please try the following troubleshooting step:
- Deactivate the plugin
- Clear your browser cache
- Reactivate the plugin
If this doesn’t resolve the issue, please contact our support team with more details about your WordPress version, theme name and version, list of active plugins. https://visualportfolio.co/support