• Resolved JBenoit

    (@jbenoit)


    Hello, I installed WPForms, I set up a contact form, but there is a problem. The messages are sent, but with a corresponding address error.
    It returns this:
    Mail delivery failed: returning message to sender

    This message was created automatically by mail delivery software.

    A message that you sent could not be delivered to one or more of its

    recipients. This is a permanent error. The following address(es) failed:

    benoit.jonas@gmail.comabysse.aquawanadoo.fr
    Unrouteable address

    How to correct this problem?

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Ethan Choi

    (@ethanchoi)

    Hi jbenoit,

    It seems like you might be trying to add multiple email addresses in the Send To Email Address field of the form notification settings (in the form builder go to Settings > Notifications).

    If you have more than one email address in the notification field, could you check that you have a comma between two email addresses? Here’s a screenshot of an example.

    In case it helps, we have a tutorial on how to set up notification emails.

    I hope this helps 🙂

Viewing 1 replies (of 1 total)

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