Unrouteable address ?

  • Resolved JBenoit

    (@jbenoit)


    6 years, 12 months ago

    Hello, I installed WPForms, I set up a contact form, but there is a problem. The messages are sent, but with a corresponding address error.
    It returns this:
    Mail delivery failed: returning message to sender

    This message was created automatically by mail delivery software.

    A message that you sent could not be delivered to one or more of its

    recipients. This is a permanent error. The following address(es) failed:

    benoit.jonas@gmail.comabysse.aquawanadoo.fr
    Unrouteable address
    How to correct this problem?

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Ethan Choi

    (@ethanchoi)

    6 years, 12 months ago

    Hi jbenoit,

    It seems like you might be trying to add multiple email addresses in the Send To Email Address field of the form notification settings (in the form builder go to Settings > Notifications).

    If you have more than one email address in the notification field, could you check that you have a comma between two email addresses? Here’s a screenshot of an example.

    In case it helps, we have a tutorial on how to set up notification emails.

    I hope this helps 🙂

Viewing 1 replies (of 1 total)

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