Unknown Error with plugin

  • Resolved michaelimi

    (@michaelimi)


    4 months, 4 weeks ago

    Hi, there is now an unknown error displayed on the page instead of the facebook feed. Is there an issue with the plugin?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter michaelimi

    (@michaelimi)

    4 months, 3 weeks ago

    I had to remove the plugin shortcode from the homepage because it was displaying an error. I placed it on a new page so you can see what is happening. The page is: https://pria.us/social-test/

    Plugin Support mrfasih

    (@mrfasih)

    4 months, 3 weeks ago

    Hi @michaelimi,

    Thank you for letting us know. We’re already working on it. Could you please generate a support ticket from your site by going to WP-Admin → Easy Social Feed → Contact Us?

    This will help prioritize your issue.

    Thanks!

    Plugin Support mrfasih

    (@mrfasih)

    4 months, 2 weeks ago

    Hi @michaelimi,

    The issue was caused by a third-party API, which has now been fixed. You can continue using the plugin as before; no changes are needed on your end.

    Thank you for your patience, and please let us know if you experience any other issues.

Viewing 3 replies - 1 through 3 (of 3 total)

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