Unable to recieve emails.

  • Resolved asbs96

    (@asbs96)


    1 year ago

    Hi, I have setup the form with the email confirmation to myself, however nothing comes through when I submit the form.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Ali Khallad

    (@alikhallad)

    1 year ago

    Hey @asbs96 ,

    It might be because the sender email matches the recipient email, so your server is rejecting it. Please test using a gmail account as the recipient to make sure it’s not being blocked by your server.


    Also, can you confirm if you’re using an SMTP and that other emails are being dispatched from your website without issues? If other emails are not working, you might want to consider setting an up SMTP.

    Thanks,
    Ali

    Plugin Author Ali Khallad

    (@alikhallad)

    12 months ago

    Hey @asbs96 ,

    Since I haven’t heard back from you in a while, I’ll mark this as solved.

    Feel free to reach out if you have additional questions.

    Thanks,
    Ali

Viewing 2 replies - 1 through 2 (of 2 total)

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