Thx for using our plugin. We did some testing with an orderform and via the admin add order interface and with both methods the umlaut is shown/printed correctly.
You should check with phpadmin if the database tables for the Fast Events plugin have the right ‘Collation’ it has to be ‘utf8mb4_unicode_520_ci‘.
If not, check your WordPress wp-config.php and change or add the following entries:
/** Database charset to use in creating database tables. */ define( 'DB_CHARSET', 'utf8mb4' );
/** The database collate type. Don't change this if in doubt. */ define( 'DB_COLLATE', '' );
This reply was modified 1 year, 3 months ago by fedata.
The database tables have the right Collation, the name “Schönfellner” is also displayed correctly in the table “fe_event_orders”, but when I enter the name for the ticket on the ticket personalization page and the tickets are created, then it is changed, as in the picture
Hey, I just stumbled upon another problem regarding umlaute: When I export the Tickets via the tools, the name is also written wrong, but sometimes “Schu00f6nfellner” and sometimes “Schönfellner”
Could it be that this where old entries which are still stored in the wrong format? The patch yesterday was only valid for new entries. Any old entries can easily be corrected with a MySql ‘UPDATE replace ‘ statement on the “qrcodes” table.
Please let us know.
Viewing 8 replies - 1 through 8 (of 8 total)
The topic ‘Umlaut in Names’ is closed to new replies.