TypeError: e is undefined

  • Resolved cmba

    (@cmba)


    1 year, 3 months ago

    After moving my website to a new server with all of the same settings, Spectra has stopped letting me edit pages. I can access them when the Spectra plugin is disabled.

    I have the latest version of WordPress 6.7.1 and I’m running PHP 8.2

    I have tried to disable everything and only use the Spectra plugin to test. It still prevents me from editing any pages using Spectra blocks.

    My browser throws this error when I try to load a page to edit. This error location tells me it is in the location of the plugin.

    TypeError: e is undefined

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter cmba

    (@cmba)

    1 year, 3 months ago

    This is the second time I have run into this problem. I think I’m just going to remove the plugin and not use it again. It’s great when it works but I hate that it has the potential to break my entire website.

    Plugin Support BSF- Mohsin Ghouri

    (@mohsinbsf)

    1 year, 3 months ago

    Hi @cmba,

    Sorry for the inconvenience caused to you.

    I am not able to replicate the issue on my installation. I request you open a support ticket from here:https://wpspectra.com/support/ so that our support dev can check your site configuration and assist you.

    Looking forward to hearing from you.

    Have a nice day!

    Thread Starter cmba

    (@cmba)

    1 year, 3 months ago

    Go into Firefox. Hit edit on a page using the plugin.
    Right click on the page and inspect the code. View the console tab. See the error.

    Either there needs to be an update to get with the latest wordpress version or Spectra is using deprecated code. Even wordpress tells me the plugin might not be fully compatible with the latest version.

    I did message support. They asked me if I could setup a staging site. I told them to just do it on the live site. We don’t have any events happening at the moment and the plugin doesn’t mess up anything on the front end visually. I’m still waiting to hear back from them or for an answer.

Viewing 3 replies - 1 through 3 (of 3 total)

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