Tracking Not Visible

  • Resolved wireframe74

    (@wireframe74)


    3 years, 8 months ago

    I am a paid member with a Single Use license and have not received a reply from support after sending 2 emails which is why I am posting here.

    I also have a Tracking addon which is not logging impressions despite it being activated last week. Help appreciated

    The page I need help with: [log in to see the link]

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  • henningaa

    (@henningaa)

    3 years, 8 months ago

    Hi wireframe74,

    Help is on the way. I am so sorry the open requests in your message about a solved problem don’t receive an answer in time.

    My colleague and I took the time to thoroughly review your request together, and you should have received a response by now.

    As the tracking add-on is a chargeable product, further communication on this subject will be by support email. Thanks for your patience and understanding.

    Best regards,
    Henning

    Thread Starter wireframe74

    (@wireframe74)

    3 years, 8 months ago

    Thanks 🙂 I got the email from Support and will work with the solutions provided

Viewing 2 replies - 1 through 2 (of 2 total)

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