top admin bar missing

  • Resolved deuce25

    (@deuce25)


    1 month, 3 weeks ago

    I did a fresh install of the latest WordPress and installed Elementor plugin and Elementor Hello theme. No other plugins are active. When I ‘Edit with Elementor’ for a page the top Elementor admin bar is missing so I can’t Publish the changes to a page. I’ve tried every possible solution I could find online and even talked to web host support several times but to no avail. Any help would be GREATLY appreciated as I can’t develop my client’s new website.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Rica

    (@ricav)

    1 month, 3 weeks ago

    Hi @deuce25,

    Thank you for reaching out, and I’m sorry to hear about the trouble you’re experiencing. I understand how blocking this can be when you’re trying to build your client’s website.

    Since this is happening on a fresh installation of WordPress with only Elementor and the Hello theme active, the Elementor top panel should normally appear when editing a page.

    To help us narrow down the cause, could you please try the following checks?

    1. Check WordPress Screen Options
      While editing the page in Elementor, please press Ctrl + Shift + I (or right-click → Inspect) and check if there are any console errors in the browser.
    2. Switch Browsers / Disable Extensions
      Sometimes browser extensions (especially ad blockers or script blockers) can hide interface elements. Please try:
      • Opening the site in a different browser
      • Using an incognito/private window
      • Temporarily disabling browser extensions
    3. Regenerate Elementor Files
      Go to WP Dashboard → Elementor → Tools → General and click:
      • Regenerate CSS & Data
      • Sync Library
    4. Check the WordPress Admin Bar Setting
      Please go to Users → Profile and ensure “Show Toolbar when viewing site” is enabled.

    If the issue persists, could you please share the following so we can investigate further?

    • The URL of the site
    • A short screen recording showing the issue

    Once I have that information, I’ll be happy to take a closer look and help get the Elementor editor working so you can continue building the site.

    Looking forward to your reply.

    Kind regards,

    Thread Starter deuce25

    (@deuce25)

    1 month, 3 weeks ago

    Hi Rica. Thanks for your reply.

    1. I do have a bunch of console errors which I’ll paste below.
    2. I tried this but no change.
    3. This made no difference.
    4. I had already checked this.

    Console errors ————————————–

    load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-mouse,underscore,backbone,wp-api-request,wp-hooks&ver=6.9.4:5 JQMIGRATE: Migrate is installed, version 3.4.1
    query.min.js:1 Failed to load resource: the server responded with a status of 403 ()
    checklist.min.js?ver=3.35.7:2 Uncaught TypeError: Cannot read properties of undefined (reading 'QueryClient')
    at 21947 (checklist.min.js?ver=3.35.7:2:16535)
    at webpack_require (checklist.min.js?ver=3.35.7:2:49623)
    at 33318 (checklist.min.js?ver=3.35.7:2:22201)
    at webpack_require (checklist.min.js?ver=3.35.7:2:49623)
    at 83725 (checklist.min.js?ver=3.35.7:2:45388)
    at webpack_require (checklist.min.js?ver=3.35.7:2:49623)
    at checklist.min.js?ver=3.35.7:2:49785
    at checklist.min.js?ver=3.35.7:2:50876
    at checklist.min.js?ver=3.35.7:2:50880
    env.min.js?ver=3.35.7:1 @elementor/editor-site-navigation - Settings object not found
    c @ env.min.js?ver=3.35.7:1
    editor-notifications.min.js?ver=3.35.7:1 Uncaught TypeError: Cannot read properties of undefined (reading 'QueryClient')
    at 74324 (editor-notifications.min.js?ver=3.35.7:1:15090)
    at webpack_require (editor-notifications.min.js?ver=3.35.7:1:18142)
    at 38205 (editor-notifications.min.js?ver=3.35.7:1:6229)
    at webpack_require (editor-notifications.min.js?ver=3.35.7:1:18142)
    at 86034 (editor-notifications.min.js?ver=3.35.7:1:17044)
    at webpack_require (editor-notifications.min.js?ver=3.35.7:1:18142)
    at 55549 (editor-notifications.min.js?ver=3.35.7:1:8702)
    at webpack_require (editor-notifications.min.js?ver=3.35.7:1:18142)
    at editor-notifications.min.js?ver=3.35.7:1:18213
    at editor-notifications.min.js?ver=3.35.7:1:18396
    editor.min.js?ver=3.35.7:1 Uncaught TypeError: Cannot read properties of undefined (reading 'createQueryClient')
    at Module.V (editor.min.js?ver=3.35.7:1:1291)
    at editor-loader-v2.min.js?ver=3.35.7:1:335
    at editor-loader-v2.min.js?ver=3.35.7:1:398
    jquery-migrate.min.js?ver=3.4.1:2 JQMIGRATE: Migrate is installed, version 3.4.1
    Plugin Support Milos

    (@miloss84)

    1 month, 2 weeks ago

    Hi there,

    Thank you for contacting us again.

    This can happen due to Firewall or Modsecurity rules set in the server. So, I suggest checking this with your hosting provider and asking them to temporarily turn off Modsecurity and Firewall to check if it solves the issue. 

    Also, the issue can be related to your .htacces file or files permission, so plese, as I mentioned above, contact you hosting provider and ask them to check this issue for you.

    Plese let me know how did it go.

    I am looking forward to hearing back from you soon.

    Kind regards,

    truevladdracul

    (@truevladdracul)

    1 month, 2 weeks ago

    My problem was the same. I purged/deleted the Nginx Cache and the problem the problem has been resolved. The top bar came back.

    Thread Starter deuce25

    (@deuce25)

    1 month, 2 weeks ago

    It ended up being the host’s Modsecurity settings.

    Plugin Support vipul78

    (@vipulelementor)

    1 month, 2 weeks ago

    Hi @deuce25

    I am glad to know that the issue was able to get tracked to the ModSecurity setting.

    I shall be closing this topic now.

Viewing 6 replies - 1 through 6 (of 6 total)

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