Hi @michaelmichel ,
I have tested the plugin and it works fine when all elements are on or off, I have recorded a video for you please check
Video
So I assume that you have some local issues with your WP, it might be a plugin, theme, or system setting-related issue. Please try to disable all other plugins, enable another theme – if this still does not help then you have a system settings-related issue and you need to increase your PHP memory limit and other hosting-related settings.
Let me know if you have any questions.
Kind Regards,
Nick
Hi please check my link https://drive.google.com/file/d/1gMOl_4VJW70MpieLR2R2Gpu09yVuuo5b/view?usp=sharing
I enable in Royal plugin only WooCommerce Grid,
also in my web I have only 3 plugin ( Elementor / Royal Elementor / WooCommerce ).
Hi michaelmichel,
thanks for providing the video, I was still not able to replicate the issue, I assume that this is hosting related so please Navigate to Tools > Site Health > Info > and click on the copy site info button and send that info on our email royalelementoraddons@gmail.com and we will analyze your system and try to help you.
Here is image screenshot https://imgur.com/a/cmO1f0H
Kind Regards,
Nick