Ticket quantity

  • Resolved sguk

    (@sguk)


    5 years, 1 month ago

    Hi we are using tribe commerce but if we select 3 tickets, PayPal only has one in the cart.

    If we have multiple ticket types the total is correct on the event page but not in the PayPal Carr.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter sguk

    (@sguk)

    5 years, 1 month ago

    I’ve just noticed your demo is different.
    After clicking get tickets it shows another window.
    Then click checkout.

    When we click get tickets it goes straight to PayPal with only one ticket

    Plugin Support Deblyn Prado

    (@deblynprado)

    5 years, 1 month ago

    Hey there @sguk
    I’m sorry that you’re having issues with Events Tickets.

    Just to confirm, are you using the latest version of The Events Calendar and Events Tickets in your website, right?

    Also, can you please share your Events URL so I can simulate a ticket order and see what happens?

    Be safe!

    Thread Starter sguk

    (@sguk)

    5 years, 1 month ago

    Forgot I’d posted here! Thanks for replying.
    We solved it, it’s PayPal cookies. So if you added 1 then removed and “continued shopping”…
    Then decided to add 1 again you’d get two as PayPal cookies remembers.

    Abit weird but for normal purchases it doesn’t happen.

    And apparently the events website uses the event plug plugin to get the pop up cart with checkout 👍

Viewing 3 replies - 1 through 3 (of 3 total)

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