Hey @mars29dr,
I’ve tested the plugin with PHP 8 and, as far as I’m aware, the plugin is fully compatible with the latest version of PHP.
Have you tried testing for a plugin conflict? It’s possible that another plugin is having trouble with PHP 8 that is causing it to interfere with the Wicked Folders functionality. You can verify by temporarily deactivating all other plugins to see if the issue goes away. If it does, reactivate the plugins a handful-at-a-time until the issue returns to narrow down which plugin is causing the conflict.
Let me know what you find out.
I cannot say the plugin does not run; but left column remains always blank and empty. No tree of the folders : is it normal ?
I disabled all the plugings: nothing solved, the tree of folders is not displayed. If I come back to PHP 7.4, everything is OK, other things too. There is a real problem with PHP 8. My theme is Divi, my version 6.1.1 and there are issues. The existing pages and posts are displayed, it is good. I can log roles. But there are troubles to edit/modify new pages and posts and the debug mode cannot only be installed elsewhere no access to the dashboard. Currently, I escalated things to Elegant Themes.
Hey @mars29dr,
Can you take a screenshot of the console tab of your browser’s development tools after reloading the page? That should display any JavaScript errors that are occurring which might provide some clues.
I have taken a screenshot; but I do not see where I can attach a file; thank you to tell me how I can send the screenshot to you
You could try something like https://snipboard.io/. Alternatively, you can submit it via our contact page.
Thanks for sending the screenshot. I’m not seeing any errors that would explain the issue. Can you send a screenshot showing the full screen with the missing folder pane so I can see what you’re describing?
Hi @mars29dr,
Thanks for sending the additional screenshots. Unfortunately, I’m not able to determine what is causing the issue; however, I re-tested the plugin with PHP 8.2 to confirm there are no compatibility issues and didn’t find any. So I don’t think the PHP version is the issue.
Are you positive you tested the plugin with all other plugins deactivated? If so, you may also want to test it with a core theme such as Twenty Twenty-Three activated to rule out any conflicts that could be caused by the theme.
If you still have the issue after deactivating all other plugins and changing the theme to Twenty Twenty-Three, go to Tools > Site Health > Info, click “Copy site info to clipboard” and post the details here. I can review the info to see if there are any clues from your site’s configuration that might explain why you’re having issues.
I see in the site info that you emailed me that you still have a lot of plugins activated and a Divi child theme. If you deactivate all those plugins and change the theme to Twenty Twenty-Three, does Wicked Folders work then?
I have done again the things
- deactivate all the plugins (except wicked folders)
- switch to Theme 23
- Nothing
- If I come back to PHP 7.4, it is OK
- For me, it is a problem of PHP
Thanks @mars29dr.
Can you try enabling debugging in WordPress and seeing if any errors are output?
When you want to enable debugging in WordPress, you must add approximatevely these instructions at the end of wp-admin.php
/** define( ‘WP_DEBUG’, true); **
define( ‘ET_DEBUG’, true);
/** define( ‘WP_DEBUG_LOG’, true);
define( ‘WP_DEBUG_DISPLAY’, true);
define( ‘SCRIPT_DEBUG’, true);
**/
I must comment these instructions; if they are active, I cannot enter the dashboard. The problem of PHP 8 is great, and I am not an expert to test this. I am a volunteer chorist in an association
Hi @mars29dr,
I’m sorry, I know it can be frustrating trying to troubleshoot issues like this.
I’m afraid I don’t have enough information to diagnose what’s causing this issue. Based on what you’re describing though, my guess is that something is running on your site that isn’t compatible with PHP 8 which is leading to issues.
Although Wicked Folders is compatible with PHP 8, a lot of other code out there isn’t compatible yet and that is most likely what is leading to this issue.
The only other thing I can think to suggest would be to check with your hosting company to see if they offer a way to test your site for compatibility with PHP 8. This will identify any plugins or themes that might have issues with PHP 8.
I think that there is a problem of compliance between WordPress and PHP8. So I wait for future version of WordPress. My web-host does not manage WordPress, he will not do anything for WordPress. He manages only the web environment = LINUX, Apache, PHP, MySQL (but not its contents). It is not normal that I cannot be in debug mode; I get errors and I am stopped and these errors point to the commandes of debug in wp-admin.php. And I cannot attach to this message the error messages. What can it be done for that ? Denis
I believe WordPress core is compatible with PHP 8 but it’s possible you have plugins or themes installed that are not. The only thing you can really do is make sure everything is updated to the latest version.
If you’ve already done that, you may need to simply wait to make the switch to PHP 8 until all of your plugins and themes are compatible with that version.
