• Your documentation states;

    “Does it work with any theme? Yes, it will work with any WordPress theme where Elementor works. We recommend you to use Responsive theme which works well with any plugin or addon.”

    I have tried it with the Hello theme which is the official Elementor theme but it doesn’t work. Is there something I need to do to make it work with this theme?

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • prasada_pujari

    (@prasadaeightnine)

    Hi @lensdigital ,

    Thank you for reaching out.

    Kindly note that, there are no additional configurations required for the plugin to function with the Hello theme.

    To help us investigate this properly, could you please confirm the following details:

    1. What exactly is not working when using the Hello theme? (e.g., widget not loading, styling issue, JS error, layout breaking, etc.)
    2. Are you seeing any console errors? If yes, please share a screenshot or copy the error message from the browser console.
    3. Which versions are you using:
      • WordPress
      • Elementor
      • Our plugin
    4. Have you tried:
      • Regenerating CSS & Data (Elementor → Tools)?
      • Clearing cache (including server/CDN cache)?
      • Deactivating other plugins to check for conflicts?
    5. Does the issue occur only with Hello theme, or does it also happen with other themes?

    Once we have these details, we’ll be able to diagnose the issue more accurately.

    Looking forward to your response.

    Regards,

    Prasada

    prasada_pujari

    (@prasadaeightnine)

    Hi @lensdigital,


    We are awaiting your response.

Viewing 2 replies - 1 through 2 (of 2 total)

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