the plugin affect on bank transfer (basc) method

  • Resolved mfrashcom

    (@mfrashcom)


    4 months, 1 week ago

    once customer try to finish his order by bank transfer method he get error please enter card number (woocommerce-NoticeGroup woocommerce-NoticeGroup-error moyasar-error-message mysr_415)

    The page I need help with: [log in to see the link]

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  • Plugin Author Moyasar

    (@moyasar)

    1 month, 4 weeks ago

    Thank you for reporting this issue.

    We have tested the checkout process on your store using the Bank Transfer payment method and were not able to reproduce the error. The order reference #22811 was created successfully without any issues.

    The message “Please enter card number (mysr_415)” usually appears when the Card payment method is triggered instead of Bank Transfer. This may happen due to cached sessions or a temporary frontend conflict.

    If the issue happens again, please share a screen recording so we can investigate further.
    Best regards

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