text on shopping page

  • Resolved teachermark

    (@teachermark)


    4 years, 9 months ago

    Dear all,

    On my shoppingpage (not my cart), I want some text above all the items we sell.
    Within the wordpress editor this is not working.

    Has anyone an idea of how I can do this?

    Kind regards,

    Mark Mettler

Viewing 6 replies - 1 through 6 (of 6 total)
  • Joey – a11n

    (@jricketts4)

    4 years, 9 months ago

    Can you show us what you’ve already tried within the editor?

    I recommend https://snipboard.io for sharing screenshots – please follow the instructions on the page, then paste the URL in this chat.

    Mirko P.

    (@rainfallnixfig)

    4 years, 9 months ago

    Hi @teachermark,

    We’ve not heard back from you and I was just checking if you had a chance to take screenshots, so we can try to figure out the issue.

    Kindly let us know.

    Thread Starter teachermark

    (@teachermark)

    4 years, 9 months ago

    Still nothing that helps me, this topic can be leaved open.

    Thread Starter teachermark

    (@teachermark)

    4 years, 9 months ago

    I did tried nothing, cause it did not work. I thought it will work in de wordpress page editor. But no matter what I did there, I did not get a text on top of the page.

    So that did nothing for me, so now I am stuck and asking of somebody know why or knows an other tool.

    Kind regards,

    Mark

    Plugin Support abwaita a11n

    (@abwaita)

    4 years, 9 months ago

    Thanks for getting back.

    Normal case: When I add some text to the shop page on my test site, this is how it appears on the front end:

    Adding text on the editor

    Link to image: https://snipboard.io/iApWae.jpg

    How it’s displayed

    Link to image: https://snipboard.io/x1uPyD.jpg

    On your end, it could be a plugin/theme conflict causing the text you add via the editor not to display.
    For instance, you can check this thread where a plugin conflict was preventing the user’s text from being displayed: https://wordpress.org/support/topic/add-text-field-to-shop-page/

    In such a case, I would recommend doing a conflict test to identify the cause of the issue. Here is the conflict test guide: https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    Keep us posted on what you find.
    Thanks.

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    4 years, 8 months ago

    We’ve not seen any activity on this thread for a while, so I’m marking this thread as resolved.

    Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

    Cheers!

Viewing 6 replies - 1 through 6 (of 6 total)

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