Hi I been using your plugin and works great but I have one problem and is that being on the section: settings>emails>review remember>send email test, occurs that at trying to send a test email the email never arrives, what things can I check to make this email arrive?
If you use the option Verified Reviews: No Verification in our plugin settings Reviews > Settings > Review Reminder tab, that means the email template is hosted locally on your site and our plugin uses the WordPress function wp_mail() to send the email. So it is possible that the email service on your hosting is not configured correctly to send the email.
You can try to switch the Verified Reviews option to Independently Verified to send the email via our server and recheck this issue.
Hi, thanks for your answer but I can´t apply the Independently Verified option because I don´t have the pro version. So could you say me please how can I make sure that the email services are configured correctly?
We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If you still require any help, please start a new forum topic.
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