Is this during a clean (first time) install or after updating plugin ?
To prevent any confusion, I’m not iThemes.
After a quick look at the plugin code I think these errors are specific for updating the plugin from a really old release.
Is it correct that you are updating from a really old iTSec plugin release ?
Ignore my previous posts (if not already).
The iTSec plugin uses the WordPress core dbDelta() function for creating/altering database tables. If a table already exists the create table_name SQL statement is normally ignored by dbDelta().
Only when a
describe table_name;
SQL statement returns nothing (MySQL errors are suppressed), dbDelta() will attempt to create the table.
So my best guess is that you are probably running into a MySQL privilege issue.
You could try and log into MySQL (using the same credentials to connect to the database as WordPress is using) and then manually run the SQL statements:
describe xxxx_itsec_user_groups;
describe xxxx_itsec_mutexes;
Where xxxx must be substituted by your database table prefix. If you get an error while these tables do exist you’ll need to resolve that error.
Thanks nlpro,
I really appreciate your help and I think you are right about the MYSQL permissions.
It is for an update to the existing plugin.
But it is on a custom server setup that has created glitches before. I will point my client’s sysadmins at the MYSQL permissions.
Thanks again.
CJ
