• romainperoua

    (@romainperoua)


    Hi, I am using your plugin “SwikWp” on my website.

    For some weeks, it is impossible to click on tabs in WordPress backoffice, for example in Woocommerce settings, nothing happen.

    If I am using right click > open in new tab, it is working.

    Can you solve it please ?

    My information :
    WordPress 6.8.1
    Woocommerce 9.8.3
    SwikWp 1.0.9
    PHP 8.3.19
    mysqlnd 8.3.19

    Yours

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Nicolas RUIZ

    (@konyrzz)

    Hello @romainperoua,
    If you disable Swikwp plugin, it is working ?
    This plugin should not affect any other tab.
    It adds a a new tab for the plugin, but does not affect directly wordpress/woocommerce itself.

    Keep me updated,
    Nicolas

    Thread Starter romainperoua

    (@romainperoua)

    Yes, if I disable the plugin, it is working.

    Plugin Author Nicolas RUIZ

    (@konyrzz)

    Thank you for your reply.
    I’ll investigate on my side and get back to you as soon as I have any updates.
    If you have a pre-production environment I could access, feel free to share it with me by email.

    Thread Starter romainperoua

    (@romainperoua)

    Yeah sure, what’s your email ?

    Plugin Author Nicolas RUIZ

    (@konyrzz)

    Thanks you ! Here the email : support@swikwp.fr

    Thread Starter romainperoua

    (@romainperoua)

    I just send you your password by email

    Plugin Author Nicolas RUIZ

    (@konyrzz)

    Hello @romainperoua,

    I tried using the website and didn’t see anything wrong — everything seems to be working fine on my end.
    I’ve added you on LinkedIn; if you want, we can also exchange via WhatsApp or email.

    Please don’t hesitate to get back to me!
    Nicolas.

Viewing 7 replies - 1 through 7 (of 7 total)

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