sync and hide or show

  • Resolved mnroediger

    (@mnroediger)


    2 years ago

    Hi, I have installed the plugin Facebook for woocommerce and when I create products there are times that by default appears ‘sync and show’ and other times ‘sync and hide’. Is it possible to always appear ‘sync and show’ in each new product I create? In the aphid I don’t see an option to do it.

    If a product is scheduled on the web to be published at a later date, can you set ‘sync and show’ so that when it is published you don’t have to change the sync status manually?

    Thanks

    • This topic was modified 2 years ago by mnroediger.

    The page I need help with: [log in to see the link]

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  • carolm29 (woo-hc)

    (@carolm29)

    2 years ago

    Hey there! Thanks for contacting us. I’m happy to help you.

    Having the Sync and Show option on is the default. So let’s investigate why some products are being set to sync and hide.

    Are you able to see any similarities between those products?
    For example, are all the products being set to hide variable? Or are they all out of stock? Or are they all on sale? Things like that.

    Furthermore, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

    System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
    Fatal error logs (if any) under WooCommerce > Status > Logs. Then you can use the selector to search for Fatal Errors.
    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Looking forward to your reply.

    Have a wonderful day!

Viewing 1 replies (of 1 total)

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