• Yet still, it might be the best option we have for an events calendar in WordPress.
    If you use this be prepared for functionality that generally works, most of the time usually, kinda-sorta like it should. Expect minor version updates that make fundamental changes to the markup and base styles and be prepared to update your own selectors accordingly.

    Expect an absolute mess of unorganized, obsolete and impossible to search documentation.
    Seriously, why are there hundreds of deprecated functions clogging the documentation for the latest version? Pages and pages and pages of obsolete junk information. But I digress…

    All this being said, it mostly works. All of this applies to the pro version as well.

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  • Hi Wu-wei,

    We appreciate hearing about your experiences with The Events Calendar. I apologize for the negative experiences you mention with updates and documentation. 🙁 It may seem excessive from the outside looking in, but please know that everything we do is in the spirit of creating a better product and serving our customers.

    We take feedback (like yours) seriously, and try to let that inform the choices we make in the areas you referenced. We’re certainly not perfect, but we are doing our best as a team to build an awesome plugin and awesome customer experience. 🙂

    Please let us know if you ever have any questions!

    Shelby

    Thread Starter wu-wei

    (@wu-wei)

    Hey Shelby-

    This is a pretty typical for a response from you guys in that you do pay attention to all of your support channels and try to help in a cheerful manner. However, even in your own support channels, it’s common that issues are not satisfactorily resolved and that’s often because the root issue is a bug. I didn’t mean to imply that you folks don’t care and aren’t trying. On days that I’m not annoyed by a chasing bug that isn’t my own, I’m actually quite grateful that your plugins exist 🙂

    If I get some time and motivation I’ll try to put together some constructive comments to help your documentation be more useful to developers. But to understand what I meant, go to your Technical Docs link. It’s a bunch of pages of function names on which searching is near impossible due to the similarity in names and the unsuitability of WordPress search for that sort of thing. Finding out if something has a hook or filter and what that thing might be named takes much longer than it should. A checkbox to include/not include deprecated functions would be helpful. These days I just grep the source but that’s extremely overwhelming to anyone new to a massive plugin.

    Hi wu-wei,

    Thanks for your response, it’s much appreciated. Our documentation definitely does have some shortcomings, and you’ll be happy to know we’re making progress on that front, and allocating some more resources to cleaning it up and restructuring the content! 🙂

    Let us know if you need anything else.

    Best,

    Shelby

Viewing 3 replies - 1 through 3 (of 3 total)

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