Subscription Status Doesn’t update

  • hwsiew

    (@hwsiew)


    7 years ago

    Hi,

    When the status of the subscription is changed in PayPal dashboard, the correct status of the subscription doesn’t update on our website. I can see the paypal IPN received an ‘subscr_cancel’ in our website log.

    And, new order will be automatically created with the status of ‘on-hold’ for what reason?

    Thanks

    • This topic was modified 7 years ago by hwsiew.
Viewing 1 replies (of 1 total)
  • Plugin Author YITHEMES

    (@yithemes)

    7 years ago

    Hi @hwsiew ,
    Thanks for your feedback, we will check about this issue and as soon as possible we will release a new update.

Viewing 1 replies (of 1 total)

The topic ‘Subscription Status Doesn’t update’ is closed to new replies.

  • 1 reply
  • 2 participants
  • Last reply from: YITHEMES
  • Last activity: 7 years ago
  • Status: not resolved