Subscirption error

  • Resolved Martin64

    (@martin64)


    7 years, 12 months ago

    I have avbout 480 subscribers to my list. Lately a few, including myself, does not get the mails with updates.

    I know this issue has been covered before and I have read the responses and tried to resolve the matter.

    On the Subscription Management page I have no unconfirmed subscriptions.

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    7 years, 12 months ago

    Hi Martin!

    I checked the email logs and it looks like the post notification emails have been sent to your inbox. Is it possible that they’re falling in your spam/junk folders?

    We’ll be happy to check also some other emails of your subscribers 🙂
    Could you contact us via this contact form and mention this thread? This way we’ll keep your subscribers privacy protected.

    Look forward to your reply!

Viewing 1 replies (of 1 total)

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