Submit failed

  • webdevbyraj

    (@webdevbyraj)


    1 year, 11 months ago

    Hello,

    The form submission fails sometimes. I tested the mail setup using the troubleshooting within the plugin, no issue found. Please see here

    Please advice.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter webdevbyraj

    (@webdevbyraj)

    1 year, 11 months ago

    SYSTEM INFORMATION

    OS: Linux web29.lhr.stackcp.net 3.10.0-1160.108.1.el7.x86_64 #1 SMP Thu Jan 25 16:17:31 UTC 2024 x86_64
    Webserver: Apache
    PHP: 7.4.33
    MySQL: 5.5.5-10.6.15-MariaDB-log
    WordPress: 6.4.3
    Multi Step Form: 1.7.19
    Multi Step Form Plus: 1.3.4
    WordPress Max Upload Size: 128.0 MB
    PHP Memory Limit: 256M
    PHP Post Max Size: 128M
    PHP Upload Max Filesize: 128M
    PHP Max Input Time: 60
    PHP Max Execution Time: 300
    Default E-Mail: webdevbyraj@gmail.com
    Default E-Mail Name: The Royal Regency

    Plugin Author mondula2016

    (@mondula2016)

    1 year, 11 months ago

    Hi,
    did you check your wp mail settings?
    If your WP is sending mails in general, we like to test your form. You can export your form as JSON. Please send this file to our office mail.

    We’re looking forward to sort out your issue.

    Kind regards
    Team Mondula

    Plugin Author mondula2016

    (@mondula2016)

    1 year, 11 months ago

    Thank you for sharing, we will test and continue in direct contact.

Viewing 3 replies - 1 through 3 (of 3 total)

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