Stuck on 9%

  • Resolved andytodd88

    (@andytodd88)


    5 months, 1 week ago

    Hello,

    I have today installed the broken link checking tool and paid for a 1,000 links per month account. For some reason, I’ve been stuck at 9% for hours and my quota has already reduced down to 735/1000 even though I only have 466 links and apparently only 9% of the scan has been completed.

    Do you know why it would get stuck on 9% for so long, and generally speaking, how long should 446 links take to check?

    Thank you,

    Andy

Viewing 1 replies (of 1 total)
  • Plugin Support Mahdi

    (@iammahdi)

    5 months, 1 week ago

    Hi @andytodd88,

    I am sorry to hear you are having trouble accessing the plugin settings.

    However, because you are using the paid version, I am unable to assist you in this forum.

    The WordPress.org Community Guidelines strictly prohibit us from providing support for commercial products here. These forums are exclusively for the free version of the plugin hosted on the repository.

    Since you are a Pro user, you have access to our Premium Support team. Please reach out to us directly through our contact page here: https://aioseo.com/contact/

    Our team will be able to look into this immediately for you.

    Thanks for understanding!

    Best,

Viewing 1 replies (of 1 total)

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