Stripe fee missing

  • Resolved sayna

    (@sayna)


    3 months ago

    Hi,

    I wanted to know if there is any way to add the stripe transaction fee amount to be displayed on the order details page? Similar to PayPal fee that is displayed.

    Thanks for your useful plugin.

    Best

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Clayton R

    (@mrclayton)

    3 months ago

    Hi @sayna

    Thank you for contacting Payment Plugins. You can enable the Stripe Fee option on the Advanced Setting page.

    https://paymentplugins.com/documentation/stripe/advanced-settings/#display-stripe-fee

    When enabled, the fee will show for future orders. The setting is not retroactive for orders made before the setting is enabled.

    Kind Regards

    Thread Starter sayna

    (@sayna)

    3 months ago

    Hi,

    Ahh I remeber It was there in the past, probably the setting was changed in some update,.. Thanks anyway! 🙂

    I enabled it now. Although is there anyway to retrieve this info on older orders? ( from when this option was not activated ) ? For now it displays 0 fees on previous orders processed by Stripe.

    Thanks again

    Plugin Author Clayton R

    (@mrclayton)

    3 months ago

    Hi @sayna

    Although is there anyway to retrieve this info on older orders?

    You would need to write a custom script for this. When the option is enabled the plugin saves a value in the WooCommerce order’s meta table. If the option is disabled it does not store this value to improve storage and speed.

    I can provide some guidance if you decide to write a script to import the fee data.

    Kind Regards

    Thread Starter sayna

    (@sayna)

    3 months ago

    Hi,

    I understand, thanks for the info. I’ll look into it.

    Regards

Viewing 4 replies - 1 through 4 (of 4 total)

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  • 4 replies
  • 2 participants
  • Last reply from: sayna
  • Last activity: 3 months ago
  • Status: resolved